| Dale McPherson, President and Chief Executive Officer | |
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Dale started his career in Loss Mitigation more than 33 years ago and worked with several mortgage lenders and service providers, including Ryan Mortgage Co., Lomas Mortgage, USA, Mellon Mortgage West and CALMCO, Inc. Collections, foreclosures, and REO administration have been the sole focus of Dale’s career and he has dutifully earned the trust and respect from his colleagues across the industry. In addition to many awards and accolades over the years, Dale most recently was selected to join the FNMA Vendor Advisory Board. Dale also serves on The DSN Editorial Advisory Board. |
| Steve George, Managing Director and Founder | |
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Steve founded FAS more than twelve years ago, driven by his concept of a more efficient and compassionate method for servicing REO property. Prior to this, Steve's background includes leadership positions within the title insurance industry including his role as president of First Southwestern Title, Inc., a major title insurance company. Steve has been instrumental in redefining First Southwestern's business model and operations. In addition to a focus on title products for default management, Steve has also played a leadership role throughout his career, in the establishment and management of joint ventures with some of the largest lenders in the nation. Additionally, Steve currently is a member of the California Trustee Association, the National Field Services Association, the Southern California Mortgage Bankers Association, and the California Land Title Association. |
| Greg Tolander, Chief Operating Officer | |
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Prior to joining FAS in 2007, Greg led the Business Strategy and Technology Practices at LGE Consulting, specializing in accelerating growth, business planning, and infrastructure development – people and systems. Greg has over 25 years of experience at the corporate executive level as well as key consulting roles. He has successfully managed a wide range of projects across many sectors and worked with clients throughout North America as well as Europe and Asia. Greg has served as the COO at ClearOrbit and IXC Communications. He was also the CIO at Sprint PCS and has been a senior executive at Holiday Inn Worldwide, Federal Express, and Carlson Companies. Greg has undergraduate degree in Business Administration from the UNLV and he has an MBA from Emory University. |
| Terry Sadowski, Chief Marketing Officer | |
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Terry has 26 years of Marketing and General Management experience, most recently as Managing Partner for LGE Execs. Prior to LGE, Terry served as an executive and officer for NetSolve and played a major role leading Cisco's acquisition in 2004. Prior to NetSolve, Terry was a CEO of a wireless data VAR and earlier, was a General Manager and Vice President at Dell, running the $4B Small Business division. Prior to Dell, Terry served as VP of Marketing for the Small and Medium Business division at BellSouth. After graduating from Princeton, Terry spent over 10 years in Brand Management, first for Quaker Oats and then for The Dial Corporation. Terry developed national advertising, promotional and public relations campaigns for leading consumer brands such as Gatorade and Dial Soap and led significant co-marketing initiatives with Walmart, Coca-Cola, and Steven Spielberg's Amblin Studios, among others. |
| Todd Ebner, Chief Information Officer | |
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Todd joined FAS in 2008 and is responsible for all aspects of FAS’s IT infrastructure and application development, support and maintenance, including information service delivery and security. With 20 years of technical and IT management experience, Todd has held a wide variety of Information Technology roles. During his management consulting career at Andersen Consulting (now Accenture), he was involved in multiple strategic information systems planning projects, several systems design, development and implementation projects, and numerous ERP selection/implementation efforts. Todd has a Masters and a Bachelors degree in Industrial & Systems Engineering from Ohio State University. |
| Loetta Arrington, Senior Vice President of Business Development |
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Loetta has been with FAS since 2002. Loetta's diversified knowledge and experience is a result of 24 years in mortgage servicing and property management. In the past, Loetta served as an REO asset manager with Midland Mortgage and as a liquidation specialist with the FDIC. While with the FDIC, she authored the first Affordable Housing Manual and successfully trained agents and homebuyers throughout the Southwest Region on the Affordable Housing Program. Just prior to joining FAS, she was with Calmco Servicing for seven years where she held the positions of litigation manager, eviction manager, and loan boarding manager. Loetta is very active in the industry, attending industry conferences throughout the year, where she is often asked to speak on informative educational panels. |
| Paul Carlson, Senior Vice President of Operations | |
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Paul joined FAS in 2008 and oversees many departments, including Quality Control, Human Resources, Facilities, and Vendor Relationship Management. Prior to joining FAS, Paul served in management positions at 3M for 18 years working in sales and product and channel marketing. During three of those years Paul completed an international assignment in Singapore in which he was responsible for business development for the Asia Pacific region. Most recently, Paul served eight years in a variety of management positions at a large non-denominational church in Austin, TX. Paul brings to FAS a wealth of knowledge of best business practices and planning combined with people development skills to promote a cohesive work environment in a quick paced, fast growing industry. Paul has a Bachelor of Science degree from Winona State University. |
| Richard Rice, Senior Vice President of Client Operations | |
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Richard joined FAS in 2008 and is responsible for leading one of FAS’s client teams. Richard has 35 years of loan and default servicing experience both in the corporate setting and as a consultant. Prior to FAS, Richard was VP, default operations manager for EMC Mortgage Corporation. Prior to EMC, Mr. Rice served as SVP and loan servicing manager for several companies including SouthTrust Mortgage Corporation in Birmingham, Matrix Financial Services in Phoenix, MeraBank Federal Savings Bank, in Phoenix, Investors Residential Mortgage in Lubbock and Foster Mortgage Corporation in Fort Worth. He also held loan servicing management positions at Ryan Mortgage Company in Arlington, TX. Additionally, Mr. Rice has more than 12 years of consulting experience working with many of the leading banks and mortgage companies in the United States. |
| Karen Glasgow, Senior Vice President of Client Operations | |
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Karen joined the FAS team in 2010 and brings a broad range of expertise in mortgage servicing, project management, vendor management, investor services, and REO preservation and disposition. Starting her career with Lomas & Nettleton, Glasgow spent 15 years with the Company in several positions with increasing responsibility obtaining specialized knowledge of Commercial Loan Servicing, Master Servicing, Portfolio Acquisitions, Vendor and Investor Management, Default Services, REO Asset Management and Property Disposition. After Lomas & Nettleton, Glasgow joined the BancBoston Mortgage Company where she managed the Commercial Loan Servicing Portfolio on a national basis. In 2007, Glasgow's career began to focus exclusively on REO Asset Management when she joined ServiceLinkFNF as an Asset Manager supporting Saxon Mortgage. Most recently, Glasgow held the REO Manager position with REDC Default Solutions LLC. |
| Jeff Brown, Vice President of Vendor Operations | |
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Joining FAS in 2009, Jeff Brown is responsible for overseeing the Vendor Operations group which is tasked with the day-to-day assignment, completion and management of work orders in the field. The Vendor Operations team serves as the single point of contact for all vendors who are servicing FAS's clients' properties. Jeff began his career with nine years in various financial analysis and financial management roles with the Ford Motor Company and Polycom, Inc. Most recently, Jeff served for eight years in multiple business management and pastoral roles at a large non-denominational church in Austin, TX. Jeff brings a unique blend of analytical skills, business and leadership experience, and a passion for developing people to his role at FAS. Jeff has a Bachelor's degree in Aerospace Engineering and an MBA from the University of Texas at Austin. |
| Monica Davidson, Vice President of Vendor Relations Management - Process Innovation |
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Joining FAS in 2005, Monica Davidson is responsible for identifying and implementing Continuous Improvement initiatives to increase FAS's vendors' efficiency, their ability to scale and their profitability. Monica's knowledge of the preservation business and established work processes has proven successful in a number of roles at FAS. Beginning as a Rehab Coordinator in which she facilitated, reviewed, negotiated and managed REO asset repairs nationwide, Monica then was responsible for pre-foreclosure and REO management of over 3,000 assets and oversaw the Rehab Department and Code Compliance Team. Additionally, she has served as VP of our Quality Control and Vendor Operations departments to tie in back-office experience and support. Monica has an extensive background in custom residential and small commercial development and construction management. For seven years, she managed Class A multi-family construction developments in Austin, TX, where she completed and managed over 500 units. Monica was a partner in a general contracting business that later grew to include heavy-highway construction for the TX DOT as a H.U.B. entrepreneurship. Monica graduated from Southwest Texas State University in San Marcos, TX with a double-major (BBA) in Business Management and Computer Information Systems. |
| Larry Beck, Vice President of Field Quality Control | |
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Larry joined FAS in 2009 and has national responsibility for FAS's relentless focus on field quality and vendor education. Larry brings over thirty years of experience to FAS, most recently as the owner of BSI, a Denver, CO firm specializing in REO disposition and consulting for the mortgage banking industry. BSI services included support for loan servicing performance and whole loan sales, as well as due diligence reviews on loan servicing sales and transfers. Prior to BSI, Larry was Vice President of Continental Mortgage, where he directed loan acquisitions, developed and managed quality control services and oversaw the company's mortgage loan portfolio. Larry also held executive positions at Caprock Federal Savings and Loan and Van Schaack Mortgage Company, where he served as Vice President of Loan Administration. |
| Lisa Embleton, Controller | |
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Lisa has been with Field Asset Services since 2003 and has over 25 years of experience in both business and finance. Ms. Embleton has played an important role in the growth of FAS during this period and has successfully undertaken the charge of moving the corporation to SOX compliance. Prior to FAS, Ms Embleton was the Director of Finance at Brazos Higher Education working in the guaranteed student loan industry. She also spent several years as the controller for a real estate attorney where she managed, reviewed, and gave final authorization on all closing docs including the HUD settlement. |
| Robert George, Vice President of Client Operations | |
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Robert joined FAS in 2007 and has been in the default industry for the past six and half years. Robert is responsible for the vendor management team, recurring services, inspections, and the 24 hour hotline team. Before joining FAS, Robert worked for National Real Estate Information Services/ Integrated Real Estate in Pittsburgh, PA. He served as operations manager of the appraisal, BPO (broker price opinion), and field service units, providing services to lending institutions throughout the United States. Robert participated in the creation of National/Integrated Real Estate’s web-based BPO system and program. Robert has a Bachelor of Arts in Communications with a minor in History from Allegheny College, Meadville, PA. |
| Jim Pike, Vice President of Utilities and HOA Management |
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Jim Pike joined Field Asset Services in 2008. In his current position as Vice President of Utilities, Jim oversees Utilities operations, which include ensuring services for each property are activated/deactivated and bill processing is performed accurately and on time. Prior to FAS, Jim was Vice President, at GS LLC, responsible for all aspects of outsourced warranty management services for multiple high tech clients. Prior to GS, Jim was Director of Service Operations for Sydcor Enterprises, managing a call center and fulfillment operations for high tech clients involved in recalls or warranty servicing. Throughout his career, he has been involved in process improvement, strategic planning, project management and cost reduction. Jim has a BBA in Finance from The University of Texas. |